Privacy & data
Privacy Policy
This policy explains how HARDWORKING collects, uses, stores and shares information when you visit our website or send a project inquiry.
Plain-language summary
Project information is used to review and respond to your inquiry.
When you contact us, your details may pass through our website, form-delivery provider, business email and private inquiry records. We also use website analytics and session-recording tools to understand site performance and improve the inquiry experience. The sections below explain these activities and the choices available to you.
01
Who we are
HARDWORKING is the trade-facing brand of Guangzhou Haofendou Building Materials And Home Furnishings Co., Ltd. In this policy, “HARDWORKING,” “we,” “us” and “our” refer to that company.
- Registered company
- Guangzhou Haofendou Building Materials And Home Furnishings Co., Ltd.
- Address
- Room 403, No. 983 Shicha Road, Guangzhou, Guangdong, China
- +86 159 9992 8380
This policy applies to information processed through hardworking1996.com, its project inquiry forms and communications arising from those inquiries. A third-party website or service linked from our site has its own policy.
02
Information we collect
Information you provide
Depending on how you contact us, we may collect your name, company, email address, telephone or WhatsApp number, country, buyer type, project type, requested products, target timeline and the details you include in your message.
If you upload files, we may also receive drawings, floor plans, BOQs, product lists, schedules, measurements, reference images and other documents you choose to provide. Please do not submit confidential personal information that is not needed for the project inquiry.
Inquiry and attribution records
Our private WordPress inquiry workflow may record the form used, landing page, referring page and campaign parameters such as UTM values or a Google click identifier. It stores the inquiry text needed for follow-up, but it does not copy uploaded files into the WordPress inquiry record.
Information collected automatically
When you visit the site, our hosting, security and analytics services may process information such as IP address, approximate location, browser and device type, operating system, requested URL, referring URL, date and time, cookie or browser identifiers, page views, clicks, scrolling and other interaction data.
03
How we use information
We use information when reasonably necessary to:
- review your project scope, drawings and requested product categories;
- ask follow-up questions and prepare product, specification or quotation information;
- communicate through email, telephone or WhatsApp;
- coordinate relevant product sources, order review and export preparation if a business relationship develops;
- maintain private sales and inquiry records, including source and follow-up status;
- measure website use, diagnose errors and improve content, navigation and forms;
- prevent spam, abuse and security incidents; and
- comply with applicable law, enforce agreements and protect legal rights.
Depending on the applicable law and activity, processing may be based on steps you ask us to take before a contract, performance of a contract, our legitimate business interests, legal obligations or consent.
04
Inquiry and quotation workflow
The website form currently uses FormSubmit to transmit the information and attachments you submit to our Gmail inbox. A text copy of selected inquiry fields may also be stored as a private record inside WordPress so the team can classify and follow up the inquiry. Uploaded files remain in the form and email delivery path rather than being copied into that WordPress record.
Where product-specific input is required, relevant project details may be shared with selected production or supply partners only to review feasibility, specifications, pricing, order preparation or fulfilment. We ask recipients to use the information for the relevant business purpose and avoid sending unnecessary personal or confidential data.
07
International processing
HARDWORKING is based in China and serves overseas project buyers. Information may therefore be processed in China and in locations where our hosting, email, analytics, translation, video or project-support providers operate. Privacy protections and government-access rules can differ between countries. Where applicable law requires a transfer mechanism or other safeguard, we will take reasonable steps to use one.
08
Retention
We retain inquiry, project and communication records for as long as reasonably necessary to respond, manage the potential or active business relationship, maintain transaction and compliance records, resolve disputes and protect legal rights. The period depends on the inquiry status, whether an order develops, the type of record and applicable legal obligations.
Browser session attribution normally remains for the active browser session. Analytics, hosting and third-party service data follow the retention settings and policies of the relevant provider. When information is no longer reasonably required, we delete, anonymize or restrict it where practical.
09
Security
We use reasonable administrative and technical measures intended to protect inquiry information, including private WordPress records, access controls, encrypted website connections, spam controls and restricted administrative access. No internet transmission or storage system can be guaranteed to be completely secure. Please use an appropriate secure channel before sending highly sensitive drawings, credentials or confidential commercial information.
10
Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of or an explanation about personal information we process. You may also have a right to object, withdraw consent where processing relies on consent, or complain to a competent data-protection authority.
To make a request, email hardworkinghuang@gmail.com with the subject “Privacy Request.” Please describe the information or interaction involved. We may need to verify your identity and authority before responding. Some information may be retained where required for legal, security, transaction or dispute purposes.
11
Children
This is a business-to-business website for project buyers and is not directed to children. Please do not submit information about a child through our inquiry forms. If you believe a child has provided personal information, contact us so we can review the request.
12
External services and links
If you use WhatsApp, email, YouTube, Alibaba, Instagram, Facebook, LinkedIn or another external link, that provider may collect information under its own policy. Key service information is available from:
13
Changes to this policy
We may update this policy when our website, providers, data practices or legal requirements change. The effective date at the top of this page shows the current published version. Material changes may also be communicated through an appropriate website notice.
14
Contact us
For a privacy question or request, contact:
Guangzhou Haofendou Building Materials And Home Furnishings Co., Ltd.
Room 403, No. 983 Shicha Road, Guangzhou, Guangdong, China
hardworkinghuang@gmail.com
+86 159 9992 8380
Project inquiry
Ready to share your project requirements?
Review the information you plan to send, remove unnecessary personal details, and use our project inquiry form when you are ready.